Incident with Actions – Resolved

145 points
1/21/1970
a day ago
by pera

Comments


Aurornis

I'm frustrated with GitHub's stability, too, but we should be clear that GitHub wasn't down. They're one of the more honest services when it comes to posting service degradations, unlike some other platforms where teams will resist updating the status page until it's an undeniable site-wide outage.

> We are working with our compute provider to alleviate elevated queue times and failures for Actions Jobs running on Hosted Runners in the East US region affecting 10% of runs. Hosted Runners with private networking can fail over to a different Region to mitigate the issue.

> We are investigating elevated queue times on Actions Jobs running on Standard Hosted Runners in East US affecting 10% of runs

Frustrating if you were impacted, but from the comments here you'd think the entire site was down again.

a day ago

ibrahima

Isn't their compute provider Microsoft (their owner)?

17 hours ago

dark-star

I gave you an upvote, since you'll probably be downvoted into oblivion soon :-D

All those "GitHub is dead" and "GitHub will crumble soon" cries are massively exaggerating things. Most users probably won't even notice these "issues" or "downtimes", since they only affect certain parts of the site.

Sure, it's annoying if you're impacted, but that still doesn't spell doom for GitHub as an organization

a day ago

theK

I don't know whether Github is in trouble as an organization or whether there is a crowd just waiting for it to go down in flames and I don't care about that.

What I can attest to is that Github has been uncharacteristically flaky this past year. At least for large clients in the EU. Its not that there is outright downtime but if you have an Actions or PR invested team you probably have felt the uptick in troubleshooting these two features in the past 12 months.

And again, its not that these features go completely down, mostly its just "why is this status not being reported" or, "where is the run for this event?" And similar things. Its not that the roof fell off, its just that it is leaky and it rains and this distracts you from actually doing important things.

a day ago

datadrivenangel

They're being forced to be less dishonest. They're not going to count this as downtime anyways. They're reporting 100% uptime for April: https://www.githubstatus.com/

a day ago

hobofan

Not sure what content you are seeing on the page, but the only 100% I see on that page is for something called "Copilot AI Model Providers" that was launched less then a month ago.

a day ago

financetechbro

I see six different 100%s on the page

15 hours ago

semenko

GitHub's COO shared this under-reported X post last month [1] on their exponential growth. I'd love to see more proactive messaging on their growth rate / vision for agentic interactions.

> … platform activity is surging. There were 1 billion commits in 2025. Now, it's 275 million per week, on pace for 14 billion this year if growth remains linear (spoiler: it won't.)

> GitHub Actions has grown from 500M minutes/week in 2023 to 1B minutes/week in 2025, and now 2.1B minutes so far this week.

[1] https://x.com/kdaigle/status/2040164759836778878

a day ago

captn3m0

One of the sources of that problem is that GitHub is pushing all new products on top of Actions, making it load-bearing. A few examples are Dependabot, Pages, and Copilot Reviews. These aren't products that need to run on a CI system. Dependabot worked fine before Actions was a thing. Same with Pages, which ran fine for more than a decade without Actions.

My outsider perspective is that GitHub teams are having to fight for compute, and since Actions can be billed and timed, it has become the default compute layer for everything. But it makes for a terrible experience as an end-user.

a day ago

gbro3n

This is the effect of agentic workflows. I know how much faster I've been going since the agents got good. I'm not surprised they're struggling.

a day ago

pinustorbald

Bro you deserve a refund if that's the code you're getting out of agents. WTF

16 hours ago

xvilka

All the more reason to donate to Forgejo/Codeberg[1][2] or contribute the code to SourceHut[3].

[1] https://liberapay.com/forgejo

[2] https://donate.codeberg.org/

[3] https://sr.ht/~sircmpwn/sourcehut/

a day ago

LorenDB

Down to 84.88% uptime: https://mrshu.github.io/github-statuses/

Can't even do three 8s properly.

a day ago

armanj

How reliable is this uptime? and why it's sooo different from gh's official status numbers?

a day ago

xnorswap

Their headline figure is a bit exaggerated, it's driven from the official status numbers, but aggregates across all GH services.

Imagine you run 365 services, and each goes down 1 day a year.

If those are all on the same day, this would report you having 99.7% uptime.

If instead, each service goes down 1 day per year but on different days, this would report you having 0% uptime.

Despite the same actual downtime for any given service.

The truth is somewhere in the middle, that github has run degraded for a significant amount of time.

But I don't think it is fair to take an incident like this one[1], where 5% of requests were incorrectly denied authorisation, and count it the same as you would the whole of github being down.

[1] https://www.githubstatus.com/incidents/02z04m335tvv

a day ago

dijit

yeah, it's a hard problem to accurately tell people a reliablity number.

Rachel famously wrote about this in "Your nines are not my nines"[0].

The truth is though, that some systems depend on others. Actions being down means you don't merge code or release: but you know... git operations being unavailable has the same effect. It's meaningless to separate the two.

So it depends on the framing.

[0]: https://rachelbythebay.com/w/2019/07/15/giant/

a day ago

datadrivenangel

1. This one counts downtime from any service, so if anything is down or degraded they count it as 100% down, which is harsh.

2. Github is doing some classic big org sneaky things where they don't count degraded service fully. So if github actions is partially down for most people in a away that makes you say "github is down", there's a good chance that microsoft doesn't count that or counts it partially instead.

a day ago

xvilka

> Github is doing some classic big org sneaky things where they don't count degraded service fully.

Even worse example is the Travis CI. For more than a year their CI jobs sometimes get stuck or do not start for days, and, surprise-surprise, it's never shown at their status page[1] - always green. We would switch to something else entirely if not the unique offering of PowerPC and SystemZ servers/runners. Apart from that - it's the worst CI service I used so far.

[1] https://www.traviscistatus.com/history

a day ago

dspillett

> How reliable is this uptime?

IT seems to be quoting incident reports for the duration of each outage, so there is accountability in terms of being able to verify all the details of what they are counting.

> and why it's sooo different from gh's official status numbers?

Maybe this is counting any period with any service showing any level of issue as a complete fail, and the official numbers are cherry-picking a bit (only counting core services? not counting significant performance issues that the other count does because things were working, just v…e…r…y … s…l…o…w…l…y) or averaging values (so 75% services running at a given time looks ¼ as bad in their figures), the two sets of calculations could be done with a different granularity, …

In other words: lies, damned lies, and statistics!

The only way to know is to know how both are calculated in detail, and that information might not be readily available.

a day ago

fridder

There is a link to the repo to verify the code and explain their process

a day ago

dijit

Instead of repeating everything again (every comment at time of writing is a rehashing of something from other threads); why not just read old threads?

We're not treading new ground anymore.

Here's a few of the better ones in the last 2 weeks;

https://news.ycombinator.com/item?id=48012022

https://news.ycombinator.com/item?id=48010301

https://news.ycombinator.com/item?id=47924775

https://news.ycombinator.com/item?id=47881672

https://news.ycombinator.com/item?id=47877644

a day ago

michalsustr

Why don’t they just raise GitHub actions prices? Supply and demand, that would sort itself

a day ago

kilroy123

I agree. This is what I keep wondering. Just go back to pro accounts for $10 a month. That would likely sort out a lot of this.

a day ago

8organicbits

One challenge is that they have a ton of usage under their free tier, especially by free and open source projects which have near zero budgets. Its an artificial economy of projects that cannot pay for their own usage.

Another challenge is that the GitHub Actions paid tier is already very expensive, the quality of service is poor, and they have major security challenges. They could load shed by raising prices, driving customers to other platforms, but they already charge 10x what others charge (https://runs-on.com/pricing/#runner-pricing, https://www.ubicloud.com/docs/about/pricing). Anyone using GitHub Actions at scale would be somewhat price insensitive already.

a day ago

michalsustr

Interesting. So one way to interpret current situation is that Github is "trapped" by its open source offering. This will likely have implications soon on what they do or the direction of open source...

13 hours ago

latchkey

You storing source code on their platform is worth more than raising prices.

a day ago

chrisjj

That kinda presumes demand is the problem.

Unless you're suggesting driving demand to zero...

a day ago

bottlepalm

I don't know how art sites are handling AI. The cost to create has gone done multiple orders of magnitude. People are pushing more content into online services than ever before, and the rate is only increasing.

a day ago

jameson

Do Github publish post-mortems?

Incidents spiked recently and I wonder what's repeatedly causing the issue.

Mistakes (preventable or not) can happen, but repeated failures is a systematic issue.

a day ago

swed420

It also seems like the HN mods want to downplay the GitHub outages.

It's the second day in a row now where the main HN post about GitHub downtime has had "GitHub" edited out of the post title.

a day ago

OJFord

That's standard for HN and explicit in the guidelines linked in the footer. No need to include the company/domain in the title, and it should match that on the submitted page. Which is 'Incident with Actions' as it reads here (now) too.

a day ago

swed420

You don't see these edits happening as regularly with other submissions, though.

It's not like OP is running out of space in the HN title, either. How is "Incident with Actions" more user-friendly than including "GitHub outage" in the headline?

Furthermore, the subtitle of the OP is "Incident Report for GitHub," so why not just include this if we need to follow the rule so carefully?

a day ago

OJFord

> Furthermore, the subtitle of the OP is "Incident Report for GitHub," so why not just include this if we need to follow the rule so carefully?

Because if we follow carefully:

> If the title includes the name of the site, please take it out, because the site name will be displayed after the link.

a day ago

swed420

Seems like a strange thing to prioritize, and again, quite selectively.

a day ago

levkk

I'm using GitHub for my business and so do millions more. Might be time to prioritize paying customers, historically popular open source repos and PRs created by known human actors. Agents can wait, humans have much less patience.

a day ago

kadhirvelm

Honestly I kind of feel for them - their traffic must be spiking like no tomorrow. Though still annoying when the team takes down time because GitHub is down...has anyone transitioned to something else successfully?

a day ago

8organicbits

I'm a DevOps freelancer and I've moved projects off GitHub Actions in prior years (cost and security driven). Everyone uses GitHub a little differently, so there isn't a single migration path. It seems like all parts of GitHub are on fire now, but I'd generally recommend moving in stages.

For my personal work I did a hard cutover to GitLab last month. The issues import is the most complex part as the default import messes up issue authors.

a day ago

nate

This makes me nostalgic for platforms like https://unfuddle.com. That was the old days of other providers with subversion and git.

a day ago

fridder

It it was a startup, sure, I'd feel for them. This is Microsoft though. They have the money and resources

a day ago

fridder

I should say that I don't feel for the business. The SRE's and admins though I certainly do

a day ago

foundatron

I re-ask this: https://news.ycombinator.com/item?id=47979968

If everyone is vibecoding, and SaaS plays have no moats anymore, and everyone says they are mad at Github's reliability...why aren't there like 10 viable replacements already?

Why are you still using Github?

a day ago

johnfn

- There are already viable GitHub replacements, like Codeberg, Bitbucket, Gitlab, etc. Everyone stays on Github for network effects, not because of the superior product. You can't vibe code network effects.

- And yes, GitHub is a massive product with like 50 different huge features. No reasonable person would say you can trivially vibecode that. Vibecoding would still make it easier. I feel this argument is a bit silly, no? "Ah, you can't vibecode GitHub in a weekend? That proves vibecoding was a mirage!" Surely even the most fervent anti-AI skeptic must admit there must be some middle ground between "a mirage" and "can literally replace millions of man-hours of work".

a day ago

SoftTalker

Why do network effects matter for "in-house" (i.e. corporate/commercial) software work?

Open-source projects, yes I can sort of get it, you want to be where the contributors are (but there are downsides to that also).

a day ago

johnfn

OK, say you're proposing an in-house tool to host your repo to your boss. What do you think will sound better? "Let's use this random vibecoded app I just found"? Or "Let's use GitHub"?

a day ago

isbvhodnvemrwvn

A ton of third-party tools only work with the most popular providers, github, and then gitlab, then nothing, then the rest.

a day ago

SoftTalker

OK, but if using these tools means tolerating ~80% uptime then maybe reconsider.

a day ago

foundatron

First they came for the four nines And I did not speak out Because I was not a power grid

Then they came for the three nines And I did not speak out Because I was not paying for Enterprise

Then they came for the two nines And I did not speak out Because the status page said all systems operational

Then they came for the one nine And I did not speak out Because I was a manager, and outages are just extra standup material

Then they came for the coin flip And there was no one left to merge my PR Because Actions was down And so was Pages And so was Codespaces And the status page said all systems operational

a day ago

tardedmeme

What network effects does GitHub have? Every repository is independent. It's like saying GoDaddy has network effects.

a day ago

johnfn

Everyone already has an account, so there's no friction to opening up issues, adding thumbs up to issues, using the discussion forum, etc. And while I think it's pretty silly, a lot of people take "10k stars on GitHub" to be a positive signal, and you can only get there when you have 10k people willing to star on your platform.

a day ago

tardedmeme

"sign in with github" could easily achieve that

a day ago

tomrod

Forge-jo is super interesting too!

a day ago

fragmede

Turns out, the brand itself is a moat. There's never going to be another Google or Uber or Facebook or Twitter. Good or bad, GitHub is always going to have the name GitHub.

a day ago

r24y

My theory is that vibecoded replacements haven't succeeded for the same reason why GitHub's quality has declined: because vibecoding/AI software development isn't as efficient as believed when measuring real-world outcomes.

a day ago

foundatron

Yes, yes, yes. I think this is perfect natural experiment to see if saas moats really have gotten smaller...or if that was just an AI mirage.

a day ago

gpm

> SaaS plays have no moats anymore

I have yet to see literally anyone say this.

I have yet to even see anyone claim that software can't constitute a moat anymore but I expect that there are people saying that. GitHub has a huge non-software moat in the form of network effects, brand recognition, and good will.

The hardest part isn't making a "forge", it's making money off of making a forge. Getting a sufficiently large number of paying customers.

If GitHub doesn't get their quality issues under control someone probably will manage to breach that moat and take over the market. It's not like there's a lack of competitors (Pre-llm: GitLab, BitBucket, Gitea, Source Hut, etc. Post LLM: Tangled, esrc is promising something any day now. Probably more in both camps that don't come to mind).

a day ago

foundatron

>> SaaS plays have no moats anymore > I have yet to see literally anyone say this.

I've heard a lot of people say this...including myself after a root beers. I think you just have to look to any time an AI feature is announced and some related companies stock price crumbles. Just google something like "stock price tumbles after anthropic announces" or something like that.

a day ago

rhdunn

Locally, I'm using gitolite+cgit. I was previously using Gitea, but that didn't suit my requirements.

I'm using GitHub for my open source projects as:

1. While GitHub Actions has its issues and doesn't work for everyone, I've found it easy to build and test an IntelliJ plugin against multiple IntelliJ versions.

2. I don't have to pay for and manage the hosting of the git repository.

a day ago

dspillett

> Why are you still using Github?

Because everyone wants the fake internet points (sorry, stars) to mention on their CV.

Because there are already a number of viable alternatives, them not being chosen has nothing to do with AI coding but other factors like market momentum & network effects and familiarity. They are used, just much less so. If there are already good alternatives, why would anyone vibe code a new one any more than they would write a new one manually? Forges are not sexy stuff, and the existence of numerous decent free ones means that you aren't going to be able to sell a new one in any way (paid accounts, stalking/advertising, …) at least not until it has a significant following and that is unlikely to happen because of the reasons above.

People not wanting to use github (or one of the common alternatives that already exist) are more likely to just use git as-is, and other tolls as needed for issue tracking, CI, etc, than to create a new forge.

a day ago

QuantumNomad_

I run my own Forgejo instance.

I still have a GitHub account I actively use.

GitHub outages and stuff don’t really affect me, so I have no great reason to leave. But I have good reason to stay, because that’s where everyone else is already.

a day ago

1970-01-01

It's a great question. I'm assuming it is due to devs being too lazy to fight the momentum. Go ahead an switch services if five-nines uptime is critical to your codebase. The daily HN complaint isn't going to move mountains for you... oh, maybe next outage then, if you're not too busy? Right..

a day ago

eightysixfour

Claude Code web won't let me use my gitea instance.

a day ago

foundatron

What do you mean? like it doesn't doesn't know how to perform a actions on it like it does with the gh cli? fwiw in a different comment i cited gh cli X claude code as one of the reasons I still github.

a day ago

eightysixfour

Claude Code in the CLI works fine. I mean if you want to use the Claude Code web interface (https://claude.ai/code), the literal first step is connect to github.

a day ago

smallerfish

> Why are you still using Github?

Show me the VCs who are willing to fund the marketing effort that would be needed to conquer the network-effects moat, and I'm in.

a day ago

graemep

Inertia, because 'every one uses it', network effects, integrations

a day ago

fridder

Because my corporate overlord does

a day ago

foundatron

i have a lot of sway over what git+cicd system my corporate overlord uses. As I am very Github alternative curious right now, if anyone is pushing alternative git+cicd stack, I want to hear it.

a day ago

pbronez

This video suggests OpenAI is actively developing an alternative to GitHub

https://youtu.be/f3u57jkwBFE?si=FJuxZfmc-i7EkPlx

a day ago

Brian_K_White

That's not what they mean. That would still be a moat, just for OpenAI instead of Microsoft. They mean anyone who wants a github (eventually) can just tell their own ai to make them a github on the spot.

a day ago

deepdarkforest

compute??

Github is struggling because of compute, which comes from everyone vibecoding and triggering actions 10x more.

I can vibecode an alternative, but once i have users, who is going to secure this amount of compute? Compute+talent to manage it(devops isnt vibecoded *yet) is a moat

a day ago

bulte-rs

Why care about making a commercial alternative? I just want a “forge” for my team that looks like a combination of GitHub and tangled (stacked PRs and JJ).

So I’m working on waza.sh. I have NO intent on making it commercial, nor open-source (unless someone wants to collab on it).

Will it need compute? Yes! For my team only. So a dedicated box at OVH/Hetzner for 30eu is more than sufficient.

a day ago

deepdarkforest

lol do you not have actual stuff to prioritize for your team rather than re inventing forges? there are quite a few open source alternatives if you want something quick. Fork them. No need to re invent the wheel

a day ago

bulte-rs

$COMPANY is on Github now, thinking of moving to Codeberg/Forgejo.

This is a personal pet project, just to see what it might look like, how it would work, to satisfy personal curiosity. If it comes to the point that it actually becomes usable for the team (read: actually add value), then it's up to $TEAM to decide whether to use it or not.

I would hate my team to waste company time on such an endeavour. ;-)

5 hours ago

foundatron

One (small, stupid) reason for me is claude code works really well the gh cli.

a day ago

foundatron

Another reason is Github Actions. For all of it's problems ( supply chain, reliability issues...to name a few ), it's tight integration with Github (not git) events is pretty great (when it works).

a day ago

CharlesW

> Why are you still using Github?

Stars. Grifters have discovered vibe-coding and the ability to buy GitHub stars, followers, etc.

https://duckduckgo.com/?q=buy+GitHub+stars&ia=web

a day ago

tardedmeme

Why do stars and followers matter? Who is looking at them?

a day ago

hootz

Venture capital.

a day ago

Imustaskforhelp

How is the company morale at github? I imagine it to be really very depressing working at github right now with all these downtime. I know github is being used by AI agents like there is no tomorrow but there have also been en-shittification attempts at github and I have seen some comments tell me that github can be more efficient.

So what are people who are at github doing right now? Like what do the priorities look like?

Once again a reminder for people to look at codeberg. An Uptime of 84.88% is just not acceptable Github. I don't think that Github can come out of this personally. This problem has gone for too long and has become too large for people to ignore.

a day ago

OJFord

> How is the company morale at github? I imagine it to be really very depressing

Since we're guessing I could also imagine the opposite: stressful sure and heaps of work, but numbers absolutely through the roof, and lots of opportunities, bonus/promo-boosting wins, etc.

a day ago

grayhatter

I'm not sure the uptime or UX of codeberg is meaningfully better?

a day ago

mholt

We get it.

We should probably take a break on these. It's probably more newsworthy now when GitHub is "up".

a day ago

fridder

This is 100% AI's fault. It is a mix of more commits coming in, most likely code quality degradation, and I would not be surprised if capex that could be used to help with load is going towards AI instead

a day ago