Amazon will stop accepting new customers for Mechanical Turk

155 points
1/21/1970
2 days ago
by bookofjoe

Comments


CodesInChaos

> In a snake-eating-its-own-tail irony, a 2023 analysis found that between 33% and 46% of workers on the platform were using large language models to complete their tasks,

I assume AI use by workers has risen to the point where it renders Mechanical Turk pointless.

2 days ago

skt5

This likely means those consuming the outputs of Mechanical Turk don't have a good way to measure the value (aka quality) of the outputs.

If they did - then they shouldn't care whether it's a human or a LLM. And if it's a LLM - then the cost will roughly correlate to the MIN(cost of the LLM, cost of a human) to do the task.

2 days ago

AndrewOMartin

I think the "state of the art" of measuring the quality of outputs was to send the same task to multiple "agents" and only accept answers if over a certain amount agree. With some human review and reputation scoring sprinkled on top. It was a while since I was in this field though

2 days ago

skt5

This approach does work when there's a clear answer but what about tasks where the correct answer is multi-modal? Incentivizing agreement works only for tasks where there's clear answers.

a day ago

renegade-otter

The problem is bigger. Outside of coding, there is no real way to reinforce a model with pass/fail cycles until it stops hallucinating. This is why customer service uses will always have a problem. This compounds as you chain agents together.

It's like the speed of light - to get to that point, you need exponentially more energy, and you will never ever get there.

2 days ago

throw310822

> then they shouldn't care whether it's a human or a LLM.

I imagine that the whole point of posting a task to Mechanical Turk nowadays is that you want it to be completed by humans. Either because you are after the small discrepancy between AI and human performance, or because humans are the object of your investigation.

17 hours ago

moralestapia

Yeah, I was doing this kind of Artificial Artificial Artificial Intelligence back in 2012 to make some extra $$$. Glad they finally "patched" that hole ^^.

2 days ago

pc86

You were using LLMs in 2012?

2 days ago

simlevesque

They were faking artificial intelligence by using real individuals.

2 days ago

HPsquared

That's just Artificial Artificial Intelligence, the triple negative implies they built an automated system to impersonate humans who impersonate an automated system (which ultimately imitates a human).

2 days ago

subarctic

Artificial AI = stuff like mechanical turk where they get humans to do stuff computers can't do and make it look like it's "AI"

Artificial Artificial Intelligence = using computers to do mechanical turk jobs

2 days ago

DonHopkins

If it wasn't made in the State of Artifice, then it's only Sparkling Intelligence.

a day ago

moralestapia

You wrote the same thing twice, hehe.

But the point gets across.

2 days ago

icepush

Artificial Artificial Artificial intelligence is when the chat bot is out of capacity, so a person in India is writing the response that gets returned by the LLM which gets pasted into Mechanical Turk.

2 days ago

moralestapia

"Artificial AI"

and

"Artificial Artificial intelligence"

are the same thing.

Come on. This site can do better.

2 days ago

icepush

Are they? If one uses artificial in the sense of "fake" then a human pretending to be a machine AI would count as an artificial AI. The only scenario where this doesn't hold is if you are using "artificial" in the sense of "not created by nature".

a day ago

neuroticnews25

The point is AI expands to Artificial Inteligence and Artificial AI expands to Artificial Artificial Inteligence.

a day ago

vitally3643

yes, this site can do a lot better than nitpicking acronyms

2 days ago

imtringued

You're the one wasting time with another incorrect comment.

This point is that AAAI and AAI are not the same thing.

21 hours ago

DonHopkins

You can take that to the Automatic ATM Machine.

a day ago

pixel_popping

Fiverr-5.5 was the leading model back then.

2 days ago

HPsquared

Living, Low-income Minions?

2 days ago

moralestapia

This is my main argument as to why (people with) AI will not take over the world.

Cheap, disposable, on-demand intelligence has existed for millennia.

If anything, AI is more of an equalizer.

2 days ago

moralestapia

Not LLMs. (Useful) LLMs came to the market around 2022.

2 days ago

6510

I don't see why I would care how they do the job. Just do the job, I have other things to do.

2 days ago

tsimionescu

If you get someone to mow your lawn, do you not care if (a) they use an automated machine that you could rent by the hour for far less, and/or (b) at the end your lawn is actually in a good shape?

a day ago

6510

I have very low expectations for $2 per hour. If I would feel the need to use such service I would expect them to cut all corners. If you have a subscription for a decent LLM, know how to get my data into it and know how to write a prompt that does the job you might have 3 skills I don't or I might not have time to do it.

If the lawn looks great you get to do it again. I could ask the guy you send how much you are paying him and I could ask you how much the mower costs but it wouldn't necessarily be a good use of my time.

15 hours ago

tsimionescu

Say you notice they come in the morning, put a small machine on the grass, hit a button, and leave and come back 4h later to pick up the machine and charge you - wouldn't you be at least curious to see how much this machine costs? Or if there was another company that would lease such machines for much less than what you paid per hour, wouldn't you possibly prefer to contract them, even if you may have to pick up and drop off the auto lawn mower yourself?

And conversely, say that the person or machine that you paid to mow the lawn instead drenches your yard in herbicide and then salts the earth. Or vice versa, it starts planting weed seeds, or brings a bunch of ticks in the grass etc. You would probably not be happy to let this process finish and then say "oh well, guess I won't be hiring them again!" and just move on.

2 hours ago

Twirrim

Back around 10 years ago, I gained a new manager who had previously managed mechanical turk. It was already recognised as a dead end back then.

I remember him talking about getting a mandate from Amazon Security to upgrade from the long EOL MySQL 4.0 to MySQL 5.something, and that it was almost impossible to get any resources committed from leadership to even do it despite the fact it was security requiring it (which usually resulted in everyone jumping before stopping to ask how high to jump). I want to say he ended up doing it himself? Something like that..

All existing extremely minimal headcount was tied up in a massive technical debt of KTLO work, and proposals to resolve those issues similarly met resourcing road-blocks.

a day ago

obblekk

Maybe the most unambiguous "ai will automate work" example I've seen yet.

Absolutely does not imply the workers are automated since they can now use the current models to do more complex tasks at the vast number of new AI training data startups.

Turk was simply not designed for greater complexity tasks and so much of their lunch has been eaten by startups specifically built to collect AI training data.

2 days ago

jordemort

I turked for a bit trying to make some extra cash leading up to my wedding, but it was a very time-inefficient way to make money. I think I managed to wring 10 or 20 bucks out of it tops after plugging at it for a month.

2 days ago

root-parent

I can see a high value startup, that will provide Human Intelligence with real Humans, locked in the room, with no network, books, LLMs and monitored 24x7 with cameras.

2 days ago

HoldOnAMinute

Please enjoy each task equally

2 days ago

eli

I'd suggest first looking into the conditions that enable humans to generate sustained, high quality output.

2 days ago

mcmcmc

24/7 isolation with no stimulation outside of work? Wonder if the hallucination rate would be higher or lower

2 days ago

morkalork

Just give them some exercise bikes to pedal to keep them physically occupied

2 days ago

weregiraffe

Prison labor for the rescue!

a day ago

DonHopkins

I'd pay for authentic artisnal fresh prison-to-screen Trump Truths produced that way.

a day ago

nullsmack

I had no idea this was still around.

It helped me buy a Battlefield 2 "Special Forces" expansion pack back in the day.

Well, I could've bought it either way but buying it didn't impact my normal income because I did Mechanical Turk in my free time enough to get it.

2 days ago

nirav72

That was a fun DLC. The zip lines were my favorite on the night maps.

a day ago

aabhay

This has very little to do with “AI replacing jobs” and much much more to do with a bad product getting obsoleted by better ones.

Human labeling is a two sided marketplace and so as any marketplace startup knows, both sides need to be constantly nurtured otherwise the system can collapse as worsening quality leads to churn and a vicious cycle that empties out the platform.

In labeling, you need to understand the limitations of individual work and fatigue, keep your pipeline bursting with awesome and consistent work, and improve the platform to make customer experience great.

AMT has been totally languishing in all these respects. Pay is terrible, dishonesty rampant, etc. It was a bad product, no need to pedestalize it or turn it political

2 days ago

leohonexus

Where do I find participants for my user studies then?

2 days ago

jakelsaunders94

2 days ago

sampton

Pour one out for the original A.I. (Actual Indians).

2 days ago

josefritzishere

It's a shame. Mechanical Turk works better than any AI.

2 days ago

xandrius

It's still AI, just a different type.

2 days ago

CodesInChaos

The Actually Indian kind?

2 days ago

mghackerlady

Hey, maybe they're Indonesian!

2 days ago

pwython

I thought they were Turkish.

2 days ago

DonHopkins

I thought they only played Chess.

a day ago

expedition32

Ever been to Singapore? Their apartments have a room for a Indonesian maid.

Never underestimate just how cheap human life is!

2 days ago

testuser1984

American Idiot kind

2 days ago

shshsjsj

mild racism, needs to be reported

2 days ago

aswegs8

It's a joke

2 days ago

fennecbutt

Oh my goooood, the average Asian person eats more rice than they do bread.

2 days ago

imtringued

It's not racism if you think Indians can do a better job than artificial intelligence.

21 hours ago

Faaak

you can call the police

2 days ago

HoldOnAMinute

India is not a race, therefore this is not racist.

2 days ago

DonHopkins

Artificial Insemenation?

a day ago

brokensegue

personally, i've never had good luck with MT's quality.

2 days ago

baggachipz

They moved all the Mechanical Turk workers over to robot and autotaxi piloting.

2 days ago

teddyh

And monitoring of “cashier-free” grocery stores.

2 days ago